Privacy Policy

This Privacy Policy governs the manner in which Vyteo collects, uses, maintains and discloses information collected from users (each, a “User”) of the Vyteo.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Vyteo.

Overview

Vyteo reserves the right to dabble with tracking tools and occasionally uses the info to help improve the site. But we’re creative writers and really this is just a blog. We’re people persons here and not really going through this stuff with a fine tooth comb doing complex data analysis. We do however duly note that our privacy policy gives us the maximum leeway to do so in the event the default settings on the latest tool we fiddle with happens to gather a lot of info. If there’s ever a legal question, then Vyteo reserves the right to collect the maximum amount of information allowed under the law. To avoid such a fate, there are a variety of links throughout this post to help prevent any data capture. If you don’t want any variety of tools doing their thing, turn off cookies, JavaScript, use incognito mode, and/or go outside and get off the computer altogether. In practice, unless we’re in active development for the site, we keep the least amount of tracking tools installed since it slows everything down.

Personal identification information

We may collect personally identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. We also collect demographic information such as gender, age, and interests, as supplied via Google Analytics.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Vyteo collects and uses Users personal information for the following purposes:

  • – To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • – To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • – To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • – To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • – To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • – To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We use third party tools to collect information and we have no control over what they may do with it.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google Adsense

Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet. Users may opt out of personalized advertising by visiting Ads Settings. (Alternatively, you can opt out of a third-party vendor’s use of cookies for personalized advertising by visiting optout.aboutads.info.) If you have not opted out of third-party ad serving, the cookies of other third-party vendors or ad networks may also be used to serve ads on this site.

Google Analytics

We use Google Analytics to the fullest extent possible collecting information including but not limited to computer type, gender, age range, interests, and location. We reserve the right to continue to use these awesome tools in every way possible to provide the best possible experience. Here’s an extension you can use to disable all this, if you so desire.

Facebook Analytics
We currently have Facebook analytics installed, and also enable its like button. Facebook knows who you are when you’re on our site, but to the best of my knowledge we do not. Unless you click the like button and your Facebook profile’s privacy settings are set to reveal who you are. Which is kind of awesome and makes my day every time. We reserve the right to use Facebook and its tool the fullest extent possible.

The Most Damning Tools
We currently have HubSpot installed, which tracks a beautiful amount of info. Using its vast database it tracks even the names of the companies that visit this site. I strongly recommend HubSpot’s CRM and Sales and Marketing tools for small businesses. Please see its mammoth sized privacy policy for every possible type of information and circumstance that it collects and covers. To be perfectly honest, HubSpot is the reason privacy policies were invented since it’s so effective at tracking users throughout the marketing and sales cycle. Adding to this, we sometimes have HotJar turned on, which is another tool I strongly recommend. It shows people’s actual cursor movement while on the site. Like if they draw a phallic reference with their pointer, I can see that. It’s creepy. Some people click nervously, have an mild case of tourettes, or do all sorts of curious things. It is one of the best ways to see where users are getting sidetracked in your navigation and what they find interesting. It is an absolutely great design testing tool, and actually quite common. It’s usually turned off, including at the time of this writing. We keep it off primarily since it makes things a bit slower, but also it’s just a creep. We do reserve the right to turn it on periodically though.

Changes to this privacy policy

Vyteo has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Vyteo.com
San Francisco, CA
Contact Form

This document was last updated on September 6, 2017

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